What Our Customers are Saying
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From over 50 years of dealing with companies, you were the most helpful and knowledgeable person I have ever experienced. Your website is amazing and the best I have even seen.
New York, New York
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You patiently took several phone calls from me and our plumber, and helped us find the right parts. You provided the best customer service I have ever experienced, and I thank you heartily.
Berkeley Heights, New Jersey
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It was a pleasant surprise to call your company and immediately speak with a live person. I really appreciate your help. There are not many companies that offer the exceptional service that you do.
Buena Vista, Colorado
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Wow. Iโve been in the plumbing industry for a long time and that is amazing customer service. Amazing job and I greatly appreciate all the help. Thank you once again.
Sugar Land, Texas
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The product specialist whom I spoke with deserves a 10 out of 10.ย His professionalism, patience, knowledge and dedication were outstanding. He worked me through the entire process to take apart my faucet, and helped me order the parts I needed.ย Awesome service!
Barnstable, Massachusetts
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Thanks much for calling me and going over our shower issue. I donโt think Iโve ever had an experience where I got such a prompt and thorough response from support!
Alexandria, Virginia
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Dealing with your company was truly a very positive experience, from beginning to end. The construction quality and finish of your products are second to none. We could not be happier with our shower system.
Ladera Ranch, California
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Your company is great. No one else could provide the product that I needed. All others said it was impossible. Your company came through. Great job!
League City, Texas
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Thanks for the very impressive customer service. Your company was amazing to work with. Thank you so much for your assistance.
Washington, D.C.
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Got everything. They work perfectly. I appreciate your solving my problem. Great service. Thanks.
Johnson City, Tennessee
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Great customer service! Thanks!
Lake Mary, Florida
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We have two of your widespread faucets. I love your faucets.
Chicago, Illinois
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Thank you for the quick response! I really appreciate the help!!
Atlanta, Georgia
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I really appreciate the quick response. Have a great day.
New York, New York
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Thank you for getting back to us so quickly and thank you for your thoroughness!
San Diego, California
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You went above and beyond. Outstanding!
Lighthouse Point, Florida
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Thank you so much for being so prompt in your responses and providing such good customer service.
Palm Beach Gardens, Florida
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Your kindness and understanding has been outstanding. You are one in a million. Thank you.
Sarasota, Florida
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Well received and installed! Thanks for your service!
Hensbroek, The Netherlands
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Thank you for your outstanding help today.
Malibu, California
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I want to thank you for spending so much time with me when I was ordering the parts for my complicated shower. The parts arrived and my plumber installed them without any issues. The parts are perfect. Thank you again. I really appreciate your help.
Anaheim, California
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Thank you for your expertise and fantastic customer service.
La Honda, California
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We just wanted to thank you for the excellent customer service you provided us. The faucet is working great now and we are so appreciative of your help. Thank you so much.
Carlsbad, California
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I really appreciate your taking the time to explain my faucet. You provided me with everything I needed. You've been a great help! Thanks for excellent service!
Tucson, Arizona
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I just wanted to send you a big thank you! I ordered the parts you recommended, received them in the mail yesterday, and successfully installed them today. They worked perfectly, and were as easy to install as you suggested. I now have a working faucet!
Minnetonka, Minnesota
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Canโt begin to thank your enough for your help. Your customer support is the best I have experienced. Thank you so much!
Franklin, Massachusetts
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You are so awesome. I never met a person so willing to help. Thank you so much!
San Francisco, California
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Wow! That was the best call I had all day!
Piedmont, California
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Very helpful. Thank you for the quick response.
Harrison, New York
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Wow, what great service! You guys are awesome. Thank you so much!
Gardnerville, Nevada
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Package received very quickly. Thank you very much!
Ontario, Canada
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Thank you for your thorough guidance, which enabled me to fix my shower. I could not have done it without your expert instructions. You are amazing! I greatly appreciate your assistance. Thank you again!
Rancho Santa Fe, California
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Thank you so much for your help! You are the best.
Kauai, Hawaii
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Thank you for taking my call on a Saturday and assisting me. You are remarkable!
Paramus, New Jersey
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You were amazingly helpful. Iโm glad that I called. Now I have more understanding. Thank you very much.
Cape Cod, Massachusetts
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We got it all installed and working. Your support was fantastic.
Takoma Park, Maryland
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You are an amazing resource.
Los Angeles, California
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We appreciate your wonderful customer service and your prompt communication. Thank you very much. We look forward to doing business with you for years to come.
Atlanta, Georgia
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I received the faucet parts today. The gentlemen who made this happen is an asset to the company. Thanks again.
Tampa, Florida
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In 50 years of working with a variety of home repairs I have never experienced a more helpful individual than your product specialist. He is knowledgeable, helpful and above all a totally trustworthy individual. Whatever you pay him is not enough.
Staten Island, New York
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Thank you! You have been so helpful.
Santa Maria, California