Fulfillment
Our products are fulfilled in San Diego, California. Please note our fulfillment times below.
Same-Day Fulfillment: Ready-to-Ship Products
- Already made products that do not have a metal finish, such as our most popular cartridges and small parts, usually ship the same day via United States Postal Service (USPS) which has a transport time of about 2 to 5 days.
Fulfillment in 3-10 Days: Already-Made Products
- Already-made products that do not have a metal finish, such as our less popular cartridges and small parts, need to be obtained from our local warehouse and usually ship within 3 to 10 days via United States Postal Service (USPS) which has a transport time of about 2 to 5 days.
Fulfillment in 2-8 Weeks: Made-to-Order Products
- Products which have a metal finish are made to order in the specified metal finish at the factory in California. The production time is usually 2 to 8 weeks.
- Small products with a metal finish are shipped via United States Postal Service (USPS) which has a transport time of about 2 to 5 days.
- Larger products, such as faucets and shower systems, with a metal finish are shipped via FedEx Ground service, which has a transport time of about 5 days.
- If you ordered a product which has a metal finish, please be patient while we make the product and ship it to you.
Production Times (Products with Metal Finish)
Our products with a metal finish are made to order at the factory in California. Production time varies based on the metal finish.
Usually Ship in 3-4 Weeks
- 1 Polished Chrome (26)
- 2 Nickel PVD (43)
- 5 Brass PVD (40)
- 10 Satin Nickel Coated (69)
- 20 Sable Bronze (80)
Usually Ship in 5 Weeks
- 15 Polished White (52)
- 16 Antique Brass Coated (82)
- 21 Polished Black (31)
- 23 Polished Brass Uncoated (33)
- 26 Matte Black (18)
Usually Ship in 5 to 6 weeks
- 3 Satin Chrome (95)
- 4 Satin Nickel PVD (42)
- 6 Polished Gold PVD (44)
- 7 Satin Brass PVD (41)
- 8 Satin Gold PVD (45)
- 9 Brushed Bronze PVD (23)
- 11 Soft Pewter Coated (84)
- 12 Antique Pewter Coated (51)
- 13 Polished Copper Coated (15)
- 14 Satin Copper Coated (28)
- 17 Antique Copper (59)
- 18 Antique Bronze (57)
- 19 Coco Bronze (63)
- 22 Polished Nickel Uncoated (49)
- 24 Oxford Oil Rubbed Bronze (87)
- 25 Black Oil Rubbed Bronze (05)
Usually Ship in 8-10 weeks
- 27 Polished Gold (24)
- 28 Satin Gold Coated (54)
Shipment Notification and Tracking Number
When we ship your order, we will notify you by email and provide a package tracking number.
Thank you for shopping with us!