Phone 800-280-4053 | Text 858-688-1646 | Email support@sigmafaucetparts.com

Return Policy

Our Goal is Your Satisfaction

If you are not 100% satisfied with products you purchased, let us know and we will do our best to make it right.

Product Returns and Refunds

  • If there is a defect in any of our products when you receive it, we will gladly repair or replace it, and pay for return shipping.
  • Products without a metal finish that are not made to order may be returned within 15 days of purchase for a refund, if they are in their original condition. (If such a product was installed or used, it may not be returned.) If you received free shipping when you placed your order, we will deduct a minimum of $10 for shipping and handling from the total refund we provide you. If we sent you the wrong product, we will provide a full refund.
  • Products with a metal finish are made to order and may not be returned.  If such a product has a manufacturing defect, we will repair or replace it.

If you have an issue with any of our products, please contact us.

Phone: 800-280-4053

Email: sigmafaucetparts@gmail.com

Also see our Warranty.