If you are not 100% satisfied with products you purchased, let us know and we will do our best to make it right.
Product Returns and Refunds
- If there is a defect in any of our products when you receive it, we will gladly repair or replace it, and pay for return shipping.
- Products without a metal finish that are not made to order may be returned within 15 days of purchase for a refund, if they are in their original condition. (If such a product was installed or used, it may not be returned.) If you received free shipping when you placed your order, we will deduct a minimum of $10 for shipping and handling from the total refund we provide you. If we sent you the wrong product, we will provide a full refund.
- Products with a metal finish are made to order and may not be returned. If such a product has a manufacturing defect, we will repair or replace it.
If you have an issue with any of our products, please contact us.
Also see our Warranty.