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๐Ÿ“ž  800-280-4053        ๐Ÿ’ฌ  858-688-1646   |     ๐Ÿ“ง  support@sigmafaucetparts.com
๐Ÿ“ž 800-280-4053       ๐Ÿ’ฌ 858-688-1646
๐Ÿ“ง support@sigmafaucetparts.com

โ€œI Need to Return the Partsโ€

Our product specialists can help you solve your faucet and shower problems โ€“ even when you doubt us. Below is an actual phone conversation.

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Plumber
We need to return the parts that we received.
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Sigma Faucet Parts
Why? What is the issue?
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Plumber
I have been trying to install the diverter for a while and it does not install. I tried multiple times. You sent us the wrong part.
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Sigma Faucet Parts
The parts that you received are the right parts.
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Plumber
I'm telling you, the parts we received are the wrong parts. I'm an experienced plumber. I know how to install. These parts do not fit.
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Sigma Faucet Parts
You tried installing the parts using your method, but were not successful. Are you willing to try a different technique?
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Plumber
I will try, but it won't work.
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Sigma Faucet Parts
Unscrew the short diverter trim piece from the short plastic diverter link. Now screw the short diverter trim piece onto the new diverter assembly.
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Plumber
Hey, it fits! Thank you very much!
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Sigma Faucet Parts
I'm glad. Have a great day!
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