“I Need to Return the Parts”

Our product specialists can help you solve your faucet and shower problems – even when you doubt us. Below is an actual phone conversation.

📞

Plumber

We need to return the parts that we received.

Sigma Faucet Parts

Why? What is the issue?

Plumber

I have been trying to install the diverter for a while and it does not install. I tried multiple times. You sent us the wrong part.

Sigma Faucet Parts

The parts that you received are the right parts.

Plumber

I'm telling you, the parts we received are the wrong parts. I'm an experienced plumber. I know how to install. These parts do not fit.

Sigma Faucet Parts

You tried installing the parts using your method, but were not successful. Are you willing to try a different technique?

Plumber

I will try, but it won't work.

Sigma Faucet Parts

Unscrew the short diverter trim piece from the short plastic diverter link. Now screw the short diverter trim piece onto the new diverter assembly.

Plumber

Hey, it fits! Thank you very much!

Sigma Faucet Parts

I'm glad. Have a great day!

Finding Parts

We are Americaʼs leader for Sigma, Eurotherm, and Tempress faucet parts and expertise.

We carry all Sigma faucet parts. We can help you find the parts that you need.